We collect basic information when you contact us to make an enquiry through our online enquiry form. This is used to answer your query and provide you with information about our services in the future. This current policy has been developed in line with the General Data Protection Regulation (GDPR), law from 25 May 2018.
Information we collect and why
We collect basic personal information in order to do business, such as:
- Your name and address and postcode for delivery purposes.
- Contact information including email address and telephone number.
We need this information to respond to your enquiry and provide our products and services.
Looking after your information
We collect personal data on the basis of legitimate interest, where personal data is used in ways that you would reasonably expect to answer your queries, do business and inform you of our services. This means we always seek a happy balance between our business interests and the best interests of the individuals we are here to help.
You have the right to ask us whether we hold your personal information and to request a copy.. We have the right to refuse to respond or charge a reasonable fee for requests which are unfounded, excessive or repetitive and will let you know where this is the case.
We aim to ensure that personal data is accurate and up-to-date. Should you spot an error please let us know and we’ll put it right.
We’re committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect.
Who sees your personal information
Personal data is seen by Bentland Farms Ltd staff. It is used in the normal running of the business to arrange deliveries and provide services. We will never sell the personal data we collect to external organisations.
How long we keep your information
Bentland Farms Ltd does not keep your personal information for longer than necessary for our business purposes or for legal requirements. We do keep your contact information for a reasonable time and may contact you to inform you of our services and products. If at any time you wish to to be removed from our mailing list please let us know by email and we will remove your details.
Where your information goes
In general, we collect, use and store data at Bentland Farms Ltd. However, due to use of the internet, personal data you provide on this website may be processed through servers based in other countries and outside the European Economic Area.
About cookies and how to control them
- Improve our website by using anonymous Performance cookies for analytics. They allow us to recognise and count the number of visitors, see what devices they use to access the website and see how visitors move around the site when they are using it.
- Improve the speed and security of the site.
- Collect any personally identifiable or information
- Pass data to advertising networks or third parties
This website does not use Targeting or Persistent cookies which collect information on browsing habits to guide advertising.